QUITTR - Break Free Now Review Analysis
Analyzed Jun 1, 2026
The app is systematically failing to deliver on paid subscriptions, particularly the "lifetime" plan, leading to widespread accusations of being a scam. This is compounded by non-existent customer support, severe app instability, and credible allegations of review manipulation and a major data breach. The user experience is defined by frustration over billing, bugs, and a complete lack of trust in the developer.
Rating distribution
The rating distribution is overwhelmingly negative, with 1-star reviews (570) accounting for over 70% of the total. The average rating has consistently declined year-over-year, indicating a worsening product and user experience.
Rating trend by year
Review-level analysis below covers the latest 805 reviews.
Key themes
An overwhelming number of users report paying for a lifetime or annual subscription, being charged (often multiple times), and then losing access to the app within days or even minutes. The app reverts to the paywall screen, and the 'Restore Purchase' function fails, effectively stealing users' money. This is the most frequently cited and severe issue.
Users are furious about the complete lack of customer support. Emails go unanswered for weeks or months, support links are broken, and refund requests are ignored or deflected to Apple, who often denies them. This leaves users with no recourse for the prevalent billing issues.
The app is described as extremely buggy. Common complaints include frequent crashes, spontaneously resetting user streaks and progress, broken content blockers, faulty login systems, and non-functional buttons, making the app unreliable and frustrating.
Many users feel the app preys on vulnerable people by forcing a subscription with no free tier or trial. They criticize the business model of profiting from addiction. Deceptive tactics like fake countdown timers and high-pressure "limited time offers" are also frequently condemned.
When the app functions correctly, a minority of users find it to be a valuable tool. They praise the accountability features, the supportive community, the streak tracker, and the overall mission of helping people quit adult content.
In February 2026, a wave of reviews reported that a partnership with BetterHelp resulted in an un-closeable, full-screen pop-up ad that rendered the app completely unusable for paying subscribers.
Several users allege the company pays for positive reviews on Reddit, which could explain the discrepancy between the high overall App Store rating and the sentiment of recent reviews. At least two users also cite a media report about a massive leak of all users' private information, a critical security failure.
Tap a theme to expand. Counts represent reviews mentioning the theme.
Notable reviews
Purchased the lifetime subscription for $49.99, then was unable to access it... I reached out to support, but they weren’t helpful in the slightest. They just kept insisting that they fixed everything when I still couldn’t access the subscription I bought...
I bought the $50 lifetime deal... when I left the app and came back, it prompted me to pay again and locked me out even though my payment had went through. I requested a refund from Apple who will not refund this AT ALL. And when you contact Quittr support they ghost you.
I am on a yearly subscription and upgraded to lifetime subscription which got charged to my card but app is unable to reflect the new subscription status. No help from Apple when requested for refund and also no response from the quittr app support.
I was charged twice when I tried to sign up for lifetime access... The only workaround they have was to give me a developer code that can bypass the paywall, instead of just fixing the issue. Customer service has also repeatedly ignored my attempts to get a refund since they charged me twice.
They are trying to push people to drop false reviews for pay, posting on social media.
Check the 404 media article, Quittr leaked all their users private information. How is it still on the App Store? Disgusting to know such personal info is now in the hands of hackers in mass
Watch the interview with Brett Malinowski on YouTube, where Alex Slater, the founder of the app openly admits to luring people in to the app... he admits that 99% of his income from the app comes from the discount promotion which pops up every few hours and creates FOMO
Same as recent reviews. I can’t get out of the BetterHelp screen that pops up on the app. Unusable until fixed. Wtf.
BEWARE: This app uses a fraudulent billing tactic to trap users. They direct you to an external website to sign up for a '3-day trial' via Apple Pay, which bypasses the official Apple Subscription settings. Once you sign up, the 'Unsubscribe' button inside the app is intentionally greyed out and broken.
Basically I bought the life time membership. It wouldn’t log me in. Then I bought it two more times thinking that would fix it. But all that did was nothing. I’ve been trying to get a refund for weeks now. And the customer service team hasn’t helped one bit
Quittr provides super practical aids to literally go to when you’re in a rough moment. You also have simple and easy access to tons of people JUST LIKE YOU who are on their journey... I’m 25 days clean, and though a long journey awaits, I’m extremely hopeful and optimistic, in large part because of the resource I have in Quittr.
This app helped me stay accountable, learn about sexual contents impact on my brain, and gave me a community to vent to and share stories with during the journey. It’s been 75 day without adult content and I don’t plan on going back.
They have recently revamped their customer service and support tickets and I got taken care of. I was given contact to reach out to the developer which made all the difference. I really appreciate that. Recommend!
Tim
Feature requests from users
Users want to see their progress, particularly their current streak, on their phone's home screen via a widget. This would serve as a constant, visible reminder of their progress without needing to open the app.
Non-English speaking users are requesting localization. Specifically, users asked for French and Turkish language support to make the app accessible and usable for them.
Multiple users feel that an app designed to help with a serious addiction should have a free, ad-supported, or feature-limited tier. They argue that putting help entirely behind a paywall excludes many who need it, especially younger users.
One user requested a feature similar to other blocker apps where the user can prevent themselves from deleting the app, adding another layer of accountability.
Tap a request to see what users said. Counts are the number of reviews explicitly asking for it.
Recommendations
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